First thing's first, we would like to thank you for being a customer. We understand that buying clothing online can sometimes be a tedious and uncertain process. These questions and more may come to mind when shopping online: "Is this going to fit me?", "What if my product is defective?", "What if I decide later that I want to swap it out for something else?".
By experiencing these uncertainties as e-commerce consumers ourselves, we strive to source/create quality products while maintaining an efficient and reliable delivery process that will leave you feeling good about your decision to shop with us.
To go a step further in gaining and retaining your confidence in us, we offer free shipping both ways on domestic returns/exchanges in the USA. Please note that all returned items for a refund are subject to a restocking fee of up to $7 that will be deducted from your refund/credit. See below for policy terms & conditions.
Initiate your return/exchange and receive a prepaid return shipping label to ship your items back to us. Be sure to have the Order # and Email Address that is associated with your order. If you are unaware of this information, you can find it in the confirmation email that was sent when you placed your order.
Return/Exchange Policy T&C:
Extended return/exchange period for all holiday orders placed between 11/15 and 12/7 will be returnable until January 8th, 2021. Orders placed after 12/7 will still carry their normal 30 return window.
- Exchanges for different sizes or products are completely free for orders shipped to the USA. International orders will be responsible for covering all shipping costs involved with exchanges and refunds.
- Returned products are subject to a restocking fee of up to $7.
- All Returns/Exchanges must be made within 30 days of the original purchase date and items must be in their original, unwashed and unworn condition.
- Returns/Exchanges are typically processed within 5-7 business days of receiving it at our headquarters.
- If we are unable to complete the requested exchange or replace/repair the returned item(s), we may, at our discretion, issue a gift card, credit or refund back to your original payment method. These situations are typically dependent upon inventory levels of the respective item(s) being returned.
- If a return is associated with an order that included a "free item with $X order", the free item MUST be included in the return if the returned item(s) drop the order total below the promotional threshold.
Should you have any additional questions in regard to our Return/Exchange policy, you may Contact Us directly.